I had taken my car into two other garages to try and find the reason for why my battery was being drained. They weren't able to find the issue. So I looked for another garage. I found Cochrane's Automotive on the CAA website -- which was the first indication of the professionalism this shop provides. I called them up and spoke to a gentleman about the issue. He asked me detailed questions and asked if I can bring the car in for evaluation. The eval was done by hooking up my car to a diagnostic device. It took a couple of hours but the technician was able to find the issue -- which was a mystery for several months and couldn't be diagnosed by the previous garages. I was called by the front desk receptionist who explained, in detail, what needed to be done. While my car was in the Cochrane shop, I was given a loaner vehicle. I can't tell you what a help this was in the middle of winter. It's been about 3 weeks since the work was completed. In my case, the issue ended up being a couple of deteriorated ground wires. My car has not had a problem with the battery since the repair. The team at Cochrane had been professional, repaired my car in a timely manner and was always willing to answer my inquiries. I definitely recommend them and will be taking my vehicle back should I need other repairs done. Thank You.
We're pleased to hear that we were able to remedy your previous automotive issues, and we're grateful to you for taking the time to detail the knowledgeable and professional service that you received. Thank you for your support, and we look forward to earning your 5-stars when you return in the future!
- Cochrane Automotive