Mon - Fri: 8:00 AM - 5:30 PM
5

I would like to thank Cochrane Automotive for their amazing service when my daughter had a car accident in Toronto a few weeks ago. We live in London so it was very challenging dealing with it from a distance. We came in to see the damage initially and I was very impressed with their facility. Ju was extremely helpful with calling to keep me up to date on what was happening with the insurance adjusters and explaining the process since I had never dealt with this type of thing before. The service people I talked to whenever I called were always available and on top of things. I would highly recommend them for providing such great service. Thank you for making a bad situation a lot better.

We were glad to be able to help, and your kind message means the world to our team. Please know that if there is anything that you need in the future, we will be here for you!

- Cochrane Automotive
5

Since arriving in Toronto from Truro, NS in August 2018 for my husband’s double lung transplant, we have had many (mis)adventures and have met many amazing people. Our automobile is a 2006 Saturn Vue, driven all the way up here for us by brother-in-law Harry and dear friend Glen. A couple of days after we got the car, my husband and I decided to head west along Lake Shore for a drive. We parked the Saturn and I went into a store to pick up a few things for our condo. Kenny, on 24 hour Oxygen and needing a rolator for mobility, stayed in the car. When I came out to head back home, the Saturn would not start! We tried everything we could think of, then called CAA. The CAA driver/mechanic, Brad, also tried everything...he ended up towing the Saturn to Cochrane Automotive. It was our LUCKY day!! The staff at Cochrane Automotive were compassionate, kind, and skilled. We were treated with dignity and respect, set up with a courtesy car, and the Saturn was safely back on the road within a couple of days. Since that first encounter with Cochrane Automotive, we have needed their help with the Saturn a few more times. Every time we call, we are greeted with a smiling voice and an assurance that we (and the Saturn) will be taken care of. Our life can be challenging, for sure, but knowing Cochrane Automotive ‘has our back’ makes it easier for both of us to breathe!! We highly recommend this auto shop!!

Angela, we do try very hard to give the best service possible and your continued support has meant so much to us. It's been a pleasure to assist you over the years and thank you for your wonderful recommendation. Our team works diligently to offer service you can always count on and ensuring your vehicle remains safe on the road is important to us. We're always here to help in any way we can and we look forward to caring for your vehicle for a very long time to come.

- Cochrane Automotive
5

Very kind and honest. Vehicle lights werw coming on but wont start so they ran some test found out it was the starter. Was done quick got the part same day and My vehicle!!! Thanks ! My new Spot!!

Tiffany, it's our goal to uphold the kindness and honesty of our service. Thank you for trusting us to service your vehicle and we are honored to be your new spot. We look forward to assisting with any future automotive repairs you may need.

- Cochrane Automotive
5

I had taken my car into two other garages to try and find the reason for why my battery was being drained. They weren't able to find the issue. So I looked for another garage. I found Cochrane's Automotive on the CAA website -- which was the first indication of the professionalism this shop provides. I called them up and spoke to a gentleman about the issue. He asked me detailed questions and asked if I can bring the car in for evaluation. The eval was done by hooking up my car to a diagnostic device. It took a couple of hours but the technician was able to find the issue -- which was a mystery for several months and couldn't be diagnosed by the previous garages. I was called by the front desk receptionist who explained, in detail, what needed to be done. While my car was in the Cochrane shop, I was given a loaner vehicle. I can't tell you what a help this was in the middle of winter. It's been about 3 weeks since the work was completed. In my case, the issue ended up being a couple of deteriorated ground wires. My car has not had a problem with the battery since the repair. The team at Cochrane had been professional, repaired my car in a timely manner and was always willing to answer my inquiries. I definitely recommend them and will be taking my vehicle back should I need other repairs done. Thank You.

We're pleased to hear that we were able to remedy your previous automotive issues, and we're grateful to you for taking the time to detail the knowledgeable and professional service that you received. Thank you for your support, and we look forward to earning your 5-stars when you return in the future!

- Cochrane Automotive
5

CAA referred me to Cochrane when my 2007 Honda broke down too far away to tow to my dealer. (There was a different Honda dealer within the 10 km zone for a free CAA tow, but they were unhelpful - said they had no appointments for the next 10 days - sheesh!) Cochrane got me in right away, explained the problem and my options, and got the job done. Thanks!

David, we're glad we got a chance to help you out when you were in a tight spot! Thank you for taking a moment to share your experience with us, and don't hesitate to give us a call if there is anything you need!

- Cochrane Automotive
5

Can't say enough good things about these guys .. Big shout out to Ju and Tony for their knowledge, excellent work, discounted rate and fast service, truly a blessing to have found this place

We appreciate you sharing your excellent review, ad providing knowledgeable and fast service for every guest is what we strive for. We look forward to caring for your vehicle in the future. Thank you!

- Cochrane Automotive
5

They got me in on the busiest day of the year (first snow day) and it was an excellent experience. Fair price and it didn't take too long to get my tires and oil changed. I got to borrow a very comfortable car while they worked on mine. They also have great people working there. Highly recommended.

Thank you for your many compliments! It is our pleasure to provide you with the excellent service that all of our guests deserve, and we are grateful that you chose our center for your automotive needs. Please feel free to drop in anytime you need us!

- Cochrane Automotive
5

They got me in on the busiest day of the year (first snow day) and it was an excellent experience. Fair price and it didn't take too long to get my tires and oil changed. I got to borrow a very comfortable car while they worked on mine. They also have great people working there. Highly recommended.

Thank you for your many compliments! It is our pleasure to provide you with the excellent service that all of our guests deserve, and we are grateful that you chose our center for your automotive needs. Please feel free to drop in anytime you need us!

- Cochrane Automotive
5

Talk to Ju Chen and he will get everything sorted for you. Great service.

Hoang, thank you for your vote of confidence! We aim to provide great service for every guest and we appreciate your five-stars. Thank you!

- Cochrane Automotive
5

Took my 2007 Acura in for the first time to fix an electrical issue. They did the work right away and the labor cost was less than half of what I was quoted at dealership for exact same work. Highly recommend this place. I

It was a pleasure to take care of your Acura, Rob. Your high recommendation is fantastic to receive, and please know that we'll be here for you if you should need anything else!

- Cochrane Automotive